o. I've given them enough time to respond, so I want my money back. G2A Ignoring me. u/g2a_help has been 0 help in offering any assistance in getting the seller removed from G2A, and the sellers own support is a literal joke. o. I apologize for the inconvenience. If there is a possibility, you can react to a notification by clicking the button to the right. Then it started the nightmare. Claimed profile. o. I'd open a case right now, don't wait for G2A support, the whole company. I'm gonna wait 1-2 more days and chargeback with Paypal unless the seller responds on g2a. Nevertheless, we have to admit that the ticket system really works, and we get an answer in less than a couple of. G2A. The last G2A wrote, after I posted a screenshot of my conversation with Blizzard support, was: "The auction should be unlocked soon. G2A’s experts will analyse the evidence and respond via a ticket. Support Hub - G2A. Not acceptable to wait up to 9 days for a. o. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Rejected@g2a. Get games 37% cheaper on average. I…If you need any additional help in that matter please contact with our Support Department via live chat or by ticket, we will be happy to assist you in that matter. Request a chargeback, simply say that you purchased a service you did not receive, and that the seller is refusing to deliver it to you. It's not worth the hassle for the small saving in money. Posted by 5 days ago. Learn how to manage your sales, payment request and deliveries. The company offers very limited customer protection and hides behind a number of anti-consumer policies, so if you’re buying games through the G2A Marketplace, you’re always running the risk of being scammed. I purchased a Norton Security key, the seller provided a link to an unofficial Norton site that only had Norton Internet Security, not Norton…My apologies for the inconvenience. Currently contacting G2A's support, but they are trying to fuck with me, asking me for 'screenshots' of the situation, like it was a technical issue. o. Business, Economics, and Finance. Address: G2A PL sp. Address: G2A PL Sp. First I tried to contact the seller with no response. Customer (support) services are granted by G2A PL sp. They're threatening to close my ticket if I don't send them this "evidence", which is just bullshit, as the seller originally. o. z o. Replied to 99% of negative reviews. Steam support closed the help request, i need to contact the seller, but i dont know how. 2. yesterday i came home from town and I wanted to buy PUBG, went to g2a, found the lower price ( around 15 euros my bad that i didn't look at this guy reviews even if at that time was just one negative review) and bought it. z o. During the last couple of weeks, we received a huge amount of feedback from the G2A community. 5$ or 40$ key, and you want a. 0 comments. Get the best deals on Train Sim World 2: Rush Hour Season Ticket (PC) - Steam Key - GLOBAL at the most attractive prices on the. Read about their experiences and share your own! | Read 1,381-1,400 Reviews out of 234,357This is quote from G2A Support Staff responding to my ticket: "Due to the constant fluctuation of the bitcoin value, it is common that the amount paid was lower or even bigger than the necessary to pay for the desired transaction. I would either like a refund or a new card if a support member can help out, thanks!How many stars would you give G2A. Tickets are seldom replied promptly. The thousands of reviews and constant referral via the forums pr. Payment. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. One big downside of it is that we don't have any form of live chat — G2A Support operates on a ticket system, which is a bit outdated. Join a sprawling community of over 20 million users. Will give the seller an opportunity to issue a refund, although i suppose it won't happen. I bought the same thing about 30 minutes ago. With tension building at every turn, it's definitely NOT your Father's train game! Play Solo or Online. System. Customer (support) services are granted by G2A PL Sp. z o. About 30 minutes after I bought the wrong code I opened a ticket with G2A customer service, they said they would contact the supplier and we could go from there. The first G2A Deal has nearly a month under its belt, a month of purchases, but also a month of questions. It could seem like an isolated case, but after trying to get a few more items on sale. Ever. Get the login update g2a pay login. COM!After you have opened a support ticket, sellers have 7 days to solve the issue regarding purchase. Address: G2A PL sp. See all . In this conversation. Address: G2A PL Sp. Also opened a ticket with G2A support directly, we will see what they say in 3 days. Be noted that in case of a refund G2A does not return fee. Discover web3 gaming on new Marketplace for Digital Collectibles. Its been 3 days since i opened the ticket and support hasn't answered back yet ( ticket n° XAUA-384327). 16 comments. The seller then requested proof from EA support that the key had been previously activated. z o. COM • 6. Twice. 01:21 min. How many stars would you give G2A. Is there a way to see the most bought games and items on g2a in the past week or something like that?Go to G2A_Help r/G2A_Help • Posted. When I sold on eBay 60% of purchases were charged back via PayPal. In the case that theres G2A support on this sub the order number is 92000043760906. So, I had filed a ticket (context unimportant) it was created on 09. If you have any business-related questions or want to work with us, let us know! Feedback. Requested a refund from seller Magnumkeys after finding out the key was invalid, he took over 24 hours to respond to me then asked me to change his…I checked your ticket and it looks like your last message is the cause of the long waiting time for a response from our specialists. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. By Teletalk Desk. The website guided me saying it could take up to an hour before funds had been acknowledged but I had waited until the 24 hour mark without a response to reach G2A support, another day has passed and I'm yet to hear from G2A as to the progress of my deposit. ago. Will. Support not only refuses to help or provide refunds but they also use support tickets as a chance to basically advertise with pre-cut messages praising G2A. Hi, so I bought a game today and everything went well. Alternatively, you can email your issues to support@g2a. G2A. Then I created a support ticket attempting to get a new key or my money back so I could try again. o. z o. Discover which options are the fastest to get your customer service issues resolved. 10/12/2022. COM - the largest gaming marketplace! We're basically a bunch of. I provided all of these things. z o. Their support is horrible. Customer (support) services are granted by G2A PL sp. Why I'll never use G2A again. Support Hub ; Terms & Conditions ; Install the G2A app. Customer (support) services are granted by G2A PL sp. G2A Support at its finest So I bought two games 5 days ago but I never recieved the games but it did in fact charge me money for them. Conversation with seller. After contacting support, they told me to file a police charge in my country, which I've done. CryptoI bought the 5 steam keys bundle for $2. The story. However Sofort has always woked in a matter of seconds, so I do not think that's the issue. If you have problem with your order just contact g2a support via ticket system or social media Was told 100% purchase guarantee and the Cd-key provided did not worked. I also changed my password and enabled the 2-steps login on G2A website. If you have any business-related questions or want to work with us, let us know!. You can try any of the methods below to contact G2A. At this point I recommend that everyone turn off their G2A Monthly Deal subscription until there is an official statement. Here's how to do it: 1) Visit the Support Center "Tickets” tab HERE - this will open a form for you to fill in. Click here if you need help with your marketplace purchase, auction or just about anything else! Business Inquiry. 1. 2021 @ 17:52, the first reply from G2A support. COM! All categories. I bought this game way back in December last year believe, opened a ticket, sent the screenshots and they said "nope, nothing we can do for ya, sorry. 2) Next, choose an option from the 5 categories: 1) The basic way of contacting the Seller Support team is by opening the Support tab on your G2A ID dashboard and clicking on the "Create new ticket" button in the "Tickets" tab. COM!. COM Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201 Customer (support) services are granted by G2A PL Sp. | Read 1,561-1,580 Reviews out of 234,865In all seriousness, G2A support is not too bad. $5 isn’t much at all but it’s the premise that I bought a game. r/G2A_Help. G2A is a scam company and they allow scam sellers to do business on their site. G2A has transaction issue with their system In resolution centre you well need to upload paypal transaction screenshot and G2A order status page screenshot. It's usually bundled with the first game at the same price too. share. z o. And yet it is transparent that transaction has been made and that. order…187 votes, 45 comments. net, GOG, PSN and XBOX CD-Keys at the most attractive prices on the market. G2A will always troll you, I have experience with buyers and sellers. is there a way? Community Help. No one answered to my ticket so i thought i should post here. edu) Please visit ihelp. If you did not receive your Deal after several minutes, send out support a ticket and it will be sorted out. 3 comments. However, recently, I bought a 25€ item from G2A and I did not receive it. Ticket to Ride Europe takes you on a new train adventure through the great cities of turn-of-the-century Europe. If you have a G2A Account, login and create your ticket. Moreover it has already been a day and a half with no additional info from support about the matter, which can be. Today only: 10% off Sitewide. Attachments. Expand user menu Open settings menu. Just bought two 50 usd eshop cards from the same seller and one of them was already used. COM!Go to g2a r/g2a • by Chunilla. z o. I'm sorry for the difficulties. Obtenha as melhores ofertas em Diablo IV Ticket (Season of Blood Softcore) 80 Duriel ticket - BillStore Player Trade - GLOBAL a preços mais atraentes do mercado. The following contact options are. Use of this Web site. Address: G2A PL sp. Open a ticket. In case of any other questions, please contact us at helpdesk@g2a. g2a can collect fees and trolls in this way. +1 Worst support ever! Yesterday i asked how to deactivate the fucking shield thing, and the only thing that they told me was: "Greetings, Thank you for contacting G2A Digital Marketplace Customer Support. Have you decided? Great!. o. o. So it was basically a false alarm as it was me paying, and I used my old cookies, and IP. TL;DR: Wanted to buy something, got charged twice as much. G2A support times differ from almost a year to 7 hours to respond lmao. report. Hong Kong Incorporation number: 2088957 Business registration number: 63264201. 1. Reviewers complaining about G2A most frequently mention customer service, credit card, and steam account problems. Conversation id (w seller) M-WXOU-659601. File a complaint with the information above in the edit and 100% let everyone you know that they are better off paying full. Creating a ticket and having them help you revolves around you sending in a ticket and waiting 72 hrs for a response and each time there is another task you have to complete to string you along. After going back-and-forth for weeks with the support team they finally told me that I needed to file a police report. Adding a Phone Number to your G2A Account. com. ago. 78 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. See you again at G2A G2A TeamAfter I consulted Epic games support, they tell me the codes was used 22nd and 24th of december - 1 and 3 days before it was opened. The item was a $50 steam card which did not work. Nope, the seller didnt say anything at all during the ticket and yet they closed the ticket in favor of the seller when i have provided more then enough proof that the key was faulty. posted 2021-Nov-29, 5:48 am AEST ref: whrl. Don’t overpay – buy cheap on G2A. COM. Im never buying from g2a again in my life. There will be a box for you to explain the situation, you need to write there that G2A payment system showed processing however you were charged by paypal etcBought a game worth over €90, and the key didn't work. o. They can do it without problem. They're threatening to close my ticket if I don't send them this "evidence", which is just bullshit, as the seller originally. Keep a screenshot of your transaction in case trustpilot ask for it to verify your review and make it permanent. COM opens the gate to Web3: introducing G2A Geekverse, a cutting edge Web3 gaming marketplace NFT and Web3-based gaming is a fascinating phenomenon with bright prospects and amazing potential, exhibited by the success of titles such as Axie Infinity, The Sandbox, and Gods Unchained. I can't access any of the keys. Preorder on g2a. 02. . z o. 9% of the cases, but there are some painfull exceptions. Why I'll never use G2A again. g2a_com • 1 yr. z o. o. 30$ for Evolve a week after launch sounded awesome. g2a pay login sites are below. G2a Pay Login . G2a support, doesnt answer, and before someone reply to this review, dont write thingd like we will respond on you paypal dispute, because its not true, after 1 week, no one reply on paypal dispute, and the seller and g2a doesn answer. General. Whirlpool Forums Addict reference: whrl. G2A is horrible idea for money laundering, because you both have to wait 2 weeks (by that time the CC charge will be canceled 20 times over) AND you cannot draw the money anonymously - you need a PayPal (or other unique) account. ago. o. Yep same boat. Chargeback seems to be the only way to resolve the issues. G2A Team G2A Support will also notify you by email whenever there’s a new message about your case, so make sure to leave an active email address when creating a new ticket. Preorders easily can be canceled. The email address is : paymentissue@g2a. o. com This community allows you to exchange your knowledge, ideas and experience related to the G2A marketplace. You’ll get a reply from them within a couple of hours usually. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Your experience matters. I had a revoked key once, but it was quickly resolved by G2A support. Earn with every shared purchase. Submit a ticket My Tickets. COM Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201 Customer (support) services are granted by G2A PL Sp. Judging by the response in the ticket g2a couldn’t care less about the scamming on their site and actively support scammers and will lie for them on their behalf. Find a guide on how to contact the seller HERE. 0. I've just checked your account and it appears that it's not only matter of your ip address as the whole account was banned. z o. I had to go to site like G2A and the code I bought from was used/fake. 2. G2A Community Support Thread. I thought, luckily G2A has a money back guarantee. 35 on every sold game key. 10 and responded on 6. Close. COM for more information. Customer (support) services are granted by G2A PL sp. If that is that case please do contact us using the LiveChat again or via ticket to helpdesk@g2a. I bought an eso key from g2a and the dlc key it came with and it was invalid. Sadly, after I contacted G2A Support, all I got was silence, and they also proceeded to ban the accounts of my two brothers (presumably since we all share the same Internet connection and physical address). First, you need to report the fraud committed by the seller to the local police or other appropriate authority in your area. Eventually sunday afternoon I got an message from G2A support "The refund for your order has already been initiated. It's been nearly 4 weeks now since they've said my "ticket is being processed" in which I have replied asking for updates and they give me the same automated response of "Your ticket is being processed! We appreciate the pateince" Posted by Eriff17. 3. You can always contact us via ticket, so you can get fast answer from our support team. It's mostly stolen keys that might or might not get banned at some point. COM. Customer (support) services are granted by G2A PL Sp. 00:43 min. ago. Yes you can but for me it took 3 months. Hundreds of thousands of sellers offer a vast range of products here: from games on all platforms to gift cards, software, gaming gear and merchandise. The primary goal of G2A_Help community is to provide answers, solutions, and explanations to all the…The support provided from g2a is really pathetic. o. Here is some background. Regards,Overview. While all four marketplaces offer support ticket options in case of an issue with purchased order, Eneba support is probably best. Join a sprawling community of over 20 million users. Selling is free on G2A. ago. This is a community thread where you can ask questions regarding your experience on our Marketplace and receive help from G2A Support as well as the people on this subreddit. I requested that keywords be included so that my product would be searchable (it's a bundle of multiple games redeemed via a single steam key) and the process went ahead, albeit. Use of this Web site constitutes acceptance of the. o. Adding a Phone Number to your G2A Account. 1 star. " at first, I was ok. Hey, I contacted G2A support and created a ticket on the 10th of January, it is now the 13th of February (over a month later) and i've sent over 100+…31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. After that I have had no response from the seller (who sold 2 keys after I put my queries)or either of my. Want to activate a product? No results. o. Customer (support) services are granted by G2A PL Sp. Find out what are the warning signs, how to report suspicious messages, and how to get help from G2A Support. Hello we probably got scammed by the same seller. I bought it as a guest, no with an account so I couldn't contact the seller individually so I made a ticket to G2A support. In this conversation. My bitcoin wallet did not write off half of the amount received as a commission Not a single normal wallet will write off half of the amount just for crediting to the account I believe that you just screwed up and closed. To contact our eBay team, please access your eBay account and use the option “Contact seller” to report your case as seen on the following screenshot:. Your experience matters. Account and IP banned and G2A support refuses to tell me the reason : r/G2A_Help. Customers can send a ticket. Get 5% for each transaction. z o. Reviewers complaining about G2A most frequently mention customer service, credit card, and steam account problems. 01:21 min. Payment. If you're a streamer, don't advertise them. All G2A reviews on one page! Allkeyshop has compiled all the reviews and ratings for G2A from specialized websites like Trustpilot, reviews. The status of your ticket has been changed to completed. Hi there! We've taken a look on our business model and the efficiency of support communication channels. com. There's two types of processing if a seller has instant delivery disabled; or payment verification. The problem has been resolved. I decided to open a ticket on their website and this is what they respond with:21K subscribers in the g2a community. We would like to show you a description here but the site won’t allow us. hide. This company is fraduent and just close the support tickets after you receive your "we cannot do anything about it" answer. 10,i contactet them next day,respons after 2 days. Just made ticket to g2a support and ask them cancel preorder for you. hello g2a, i bought a Steam account through your website from a seller named Plyxa_games. Nope, the seller didnt say anything at all during the ticket and yet they closed the ticket in favor of the seller when i have provided more then enough proof that the key was faulty. MatGet the best deals on Diablo IV Ticket (Season of Blood Softcore) 80 Varshan ticket - BillStore Player Trade - GLOBAL at the most attractive prices on the market. Seller didn't help me. A customer asked a refund on a totally legit product i sold (a knife skin), im okay with this but im still waiting for g2a to give me back the product. A member of our support staff will respond as soon as possible. <iframe src="height="0" width="0" style="display:none;visibility:hidden"></iframe> Consumers have always been lured to buy things for less. Although G2A support replied almost immediately for some additional info they haven't been able to resolve my issue. How To Create a Ticket. G2A reddit doesn't reply to the post. Posted by 10 months ago. To receive a refund, you have to accept the refund proposal from the seller, by accessing the convo and clicking the confirmation button. Get the best deals on Ticket to Ride - Complete Bundle Steam Key GLOBAL at the most attractive prices on the market. Some info: I am from Greece, the card was bought in Greece by an official PaySafe partner, the card shouldn't be "Junior" that can't be used to buy games online (atleast it doesn't say that it is anyway on it). Dear G2A Support . Indeed, do not open your code and message us at helpdesk@g2a. The response time may depend on the problem as we have several teams that specialize in separate functions and the queue of tickets can be very different. Our consultants are there for you 24/7. Invalid Product Code. G2A ranks 358th among Video Games Other sites. Went to the live support, and the guy manually sent me the item. G2A's customer support may not be the best in the world, but it's hard to call it the worst. I am finishing here, i will post this reviee everwhere, becauss this is a fraud, and you dont wanna give me money. If the auction remains locked within next 24 hours, please reply to this ticket. I escalated the ticket to g2a support but I'm tryna buy this game as soon as possible but I don't wanna buy anything from their site until I get this resolved. I am trying to buy stream gift card but it keeps telling me "There is a problem with the email you've used to create an order. Got a key that didn't work so I submitted a support ticket with them. 24 hours have passed since i opened a ticket, only response is i'll have to wait up to 9 days for the seller to respond. The primary goal of G2A_Help community is to provide answers, solutions, and explanations to all the issues connected with G2A. Also for anyone thinking to buy from that site, do not. I'm sorry if I come across as rude but as I said, Ive spent hours waiting in the live chat, and when creating a support ticket I don't get any. If it has been closed, you'd have to open another one. Creating a ticket. ago. Hi yes I contacted G2A support and they were no help what so ever. | Read 101-120 Reviews out of 234,922How many stars would you give G2A. TL;DR: Wanted to buy something, got charged twice as much. ago. G2A does not take proper precautions to vet out the sellers. I also had some live chat support and they were always trying to helpful. 2022 20:14" I realized that I bought a product and the seller had sent me with the wrong key and decided to open a support ticket with the seller reporting the situation. The response time may depend on the problem as we have several teams that specialize in separate functions and the queue of tickets can be very different. , 53 Emilii Plater Street, 00. I waited a week for the seller to respond and they never did so I opened a ticket with G2A support to get my $5 back. m. 92000073697896 is the order. Creating a ticket. This community allows you to exchange your knowledge, ideas and experience related to the G2A marketplace. 53 Emilii Plater Street 00-113. z o. In these cases, your refund will be sent to your G2A PAY balance. What is the Weekly Sale? | G2A Support Hub. Address: G2A PL Sp. G2A Support center replied to my ticket and asked my to report that to the local police !!! I brought from G2A not in. Get great deals on games. I checked on isthereanydeal. Hello guys. G2A support is a NIGHTMARE! For months now, I've been contending with G2A's slow customer service with respect to adding a product that had no current product page. Snemeiz • 6 yr. Ever. Also paid for this bullshit "G2A shield" which didn't fucking do anything. NVIDIA GeForce GTX 970 or AMD Radeon RX 480 with 4 GB VRAM or more. They said its just a pending transaction and when an order is declined a refund request is automatically sent to the bank so it will take some time for the money to go out of pending and for the charge to fall. Also paid for this bullshit "G2A shield" which didn't fucking do anything. z o. AmazingHulk • 6 yr.